Returns & Refunds

We want purchases to arrive as described and in usable condition.

Return window

Eligible unused items may be requested for return within 30 days of delivery. Items should be in their original condition and packaging where reasonably possible.

Damaged, defective, or incorrect items

Contact us promptly with your order number and clear photos or video showing the issue. We will review the order and determine the appropriate resolution.

Return authorization

Please contact us before sending a return. The correct return instructions can depend on the item and fulfillment route. Returns sent without authorization may not reach the appropriate location.

Refund timing

Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the credit.

Non-returnable situations

Items showing misuse, avoidable damage, or material alteration may not qualify for a return. Any additional item-specific restrictions will be disclosed before purchase.