Shipping & Delivery
PackLattice currently prioritizes U.S. delivery while we continue validating supplier routes and service quality.
U.S. shipping
Standard tracked shipping is currently free for U.S. orders. The exact shipping option shown at checkout is the one that applies to your order.
Order processing
Orders are prepared for fulfillment after payment is confirmed. If an item becomes unavailable or a meaningful fulfillment delay is identified before shipment, we will contact you with available options.
Delivery estimates
Delivery timing varies by product, destination, stock location, processing time, and carrier route. Any estimate shown at checkout or in order communications is an estimate rather than a guaranteed arrival date unless explicitly stated otherwise.
Tracking
When tracking becomes available, it will be provided in your order communications. Carrier scans can take time to appear after a label is created.
Multiple parcels
Items in one order may occasionally ship separately when fulfillment locations or shipping routes differ. If that happens, separate tracking information may be provided.
Address accuracy
Please review your shipping address carefully before placing an order. Contact us promptly if you notice an error.